At SpinPKR, we take your privacy seriously. This policy explains exactly what personal information we collect from Pakistan players, how it is used, who it may be shared with, and how you can manage your own data preferences.
This Privacy Policy ("Policy") applies to all users of the SpinPKR platform, including the website at spinpkr.win and the SpinPKR Android app. It explains how we handle personal data — from the moment you register an account right through to ongoing use of our games, sports betting section and PKR payment services.
When you register on SpinPKR, use any of our features, or contact our support team, you are sharing certain information with us. We want to be completely transparent about what that information is, why we need it, and how we keep it safe. This is especially important given that your SpinPKR account is linked to real PKR transactions through JazzCash, Easypaisa, Raast and other payment channels.
By using SpinPKR — whether on desktop or through the mobile app — you acknowledge that you have read and understood this Privacy Policy. We recommend reading it in full, even if you are already familiar with how most platforms handle data, because some of our practices are specific to the Pakistan market and the payment methods we support.
SpinPKR collects personal information in two main ways: information you provide directly to us, and information collected automatically when you use the platform.
Information you provide directly:
Information collected automatically:
We do not collect any information beyond what is necessary for the operation of the platform, account security, and the processing of PKR transactions.
The information SpinPKR collects is used for specific, legitimate purposes. We do not use your data in ways that are not described in this Policy, and we do not sell your personal information to third parties for their own marketing use.
| Purpose | Data Used | Basis |
|---|---|---|
| Account creation & login | Name, mobile number, password | Contract performance |
| Identity verification (KYC) | CNIC, date of birth, selfie | Legal obligation |
| Processing PKR deposits & withdrawals | Payment account details, transaction history | Contract performance |
| Customer support | Account info, support messages | Legitimate interest |
| Fraud prevention & account security | Device ID, IP address, activity logs | Legitimate interest |
| Promotions & bonus eligibility | Account status, deposit history | Contract performance |
| Platform improvement | Usage data, session analytics | Legitimate interest |
| Responsible gaming monitoring | Activity patterns, session duration | Legal & ethical obligation |
When you opt into receiving promotional communications — such as bonus alerts, PSL match-day offers or VIP tier updates — we will use your mobile number or registered contact details for that purpose. You can opt out at any time by contacting our support team.
Because SpinPKR processes real-money transactions in PKR, the handling of payment-related data is particularly important to us. When you deposit or request a withdrawal via JazzCash, Easypaisa, Raast, bank transfer or card, certain payment details are required to process the transaction.
We do not store full card numbers or full bank account credentials on our own servers. Payment processing is handled through secure payment gateways. We retain only the minimum transactional data needed to reconcile your account balance, process withdrawals, and handle any disputes.
Your JazzCash or Easypaisa mobile number is stored in association with your account to enable faster withdrawals and to verify that funds are being sent to an account registered in your own name — a requirement under our anti-fraud policies.
Transaction records — including deposit amounts, withdrawal requests, and processing dates — are retained as part of your account history. This data may be reviewed internally in the event of a dispute, a support request, or a suspicious activity investigation.
Secure Payments: All PKR payment data is handled through encrypted, secure processing channels. SpinPKR never stores full card or banking credentials on its own platform servers.
SpinPKR does not sell, rent or trade your personal information. We share data only in limited, specific circumstances and only with parties that have a legitimate role in the delivery of our services.
Payment processors: When you make a deposit or withdrawal, your payment details are shared with the relevant payment gateway (such as the JazzCash or Easypaisa processing infrastructure) to complete the transaction. These partners are bound by their own data protection obligations.
Identity verification providers: If account verification is required, your CNIC or other documents may be shared with a trusted third-party KYC service for verification purposes only.
Analytics and platform improvement: Aggregated, anonymised usage data may be shared with analytics partners to help us understand how the platform is used and improve the experience. This data cannot be used to identify you personally.
Legal obligations: If required by applicable law or a valid legal process, SpinPKR may disclose account or transaction data to relevant authorities. We will only do so to the extent required and will not go beyond what is legally necessary.
We do not share your data with advertisers, data brokers, or any party for marketing purposes outside of SpinPKR's own platform communications.
SpinPKR uses cookies and similar technologies on the website to ensure the platform works properly and to improve your experience. Cookies are small data files stored on your device when you visit the site.
We use the following types of cookies:
If you disable cookies through your browser settings, some features of SpinPKR may not work correctly — including staying logged in or accessing certain game sections. We recommend keeping essential cookies enabled for the best experience on the platform.
SpinPKR retains personal data only for as long as it is necessary for the purposes described in this Policy. In practice, this means:
Active accounts: Data associated with your account is kept for as long as your account remains active and in use.
Closed accounts: When an account is closed — whether at your request or by SpinPKR — we retain core account records and transaction history for a defined period. This is required to handle any late disputes, support any legal process, and for internal audit purposes. After this period has passed, data is deleted or anonymised.
Transaction records: PKR deposit and withdrawal records are retained for the period required under our standard financial recordkeeping obligations.
Support communications: Messages exchanged with our support team are retained for a reasonable period to help resolve any follow-up queries and improve the quality of our support.
If you would like your data deleted sooner than our standard retention period, you can contact us — we will review each request and respond in line with what is legally and operationally possible at the time.
The security of your personal information and PKR account data is a top priority for SpinPKR. We use a combination of technical and operational measures to protect data against unauthorised access, loss, or disclosure.
While we take every reasonable precaution, no online platform can guarantee absolute security. You also have a responsibility to keep your login credentials safe and to notify us immediately if you believe your account has been compromised.
As a SpinPKR user, you have rights in relation to the personal data we hold about you. These include:
To exercise any of these rights, contact the SpinPKR support team. We aim to respond to all data-related requests within a reasonable timeframe. Please note that some requests may be subject to identity verification before we can action them.
SpinPKR is strictly an 18+ platform. We do not knowingly collect or process personal data from anyone under 18 years of age. The platform is not intended for, designed for, or marketed towards minors.
During registration, users confirm their age. Where there is any doubt or a dispute about a user's age, SpinPKR reserves the right to request age verification documents — including a copy of a valid CNIC — before allowing continued use of the account or processing any withdrawal requests.
If we become aware that an account has been registered by someone under 18, the account will be closed immediately and any associated data will be deleted as quickly as operationally possible, subject to any legal obligations that may require temporary retention.
If you are a parent or guardian and believe your child may have registered on SpinPKR, please contact our support team immediately. We will act on all such notifications as a priority.
SpinPKR may update this Privacy Policy from time to time to reflect changes in the platform, the services we offer, or evolving best practices in data protection. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly.
For significant changes that materially affect your rights or the way we use your data, we will make reasonable efforts to notify you — for example, through a notice displayed when you next log into your account. However, we encourage you to check this Policy periodically so you are always aware of the current version.
Your continued use of SpinPKR after any updates to this Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and contact support to request account closure.
If you have any questions, concerns, or requests related to this Privacy Policy or the way SpinPKR handles your personal data, please get in touch with our support team. We are available around the clock and will be happy to assist.
You can reach us via the in-platform support chat or by writing to us at the email address below. Please include your registered account mobile number and a brief description of your query so we can assist you as efficiently as possible.
Privacy Enquiries: [email protected] — available 24/7 for all data and privacy-related questions.
Six things every SpinPKR player can count on when it comes to their personal data and account security.
All communication between your device and SpinPKR — including login, gameplay, and PKR payments — travels over encrypted HTTPS connections. Your session data stays private.
SpinPKR does not sell, rent or trade your personal information to third parties for advertising or any other commercial purpose. Your data is used only to run your account and deliver our services.
Payment data — including your JazzCash, Easypaisa and bank details — is handled through secure payment processing infrastructure. Full card or bank credentials are never stored on our servers.
You have the right to access, correct, or request deletion of your personal data at any time. Contact our support team and we will process your request as quickly as possible.
We do not collect data from or knowingly allow access to anyone under 18. Age verification is applied and any underage account identified will be closed and its data removed immediately.
Automated fraud monitoring watches for suspicious login attempts, unusual transaction patterns and unauthorised access — keeping your SpinPKR account and PKR balance protected around the clock.
Now that you know how your data is protected, you can register your account with confidence. Deposit in PKR, bet on PSL and cricket, play slots and fish games — all on a platform that puts your privacy first.
18+ only · PKR transactions · Your data protected · Terms apply